FAQ

Bookings & payments

Local Vietnam has two options; by credit card and by bank transfer.

  • Credit Card: Our bank charges a fee of 4.3% for credit cards. 
  • Bank transfer: Bank transfers go to a European (IBAN), UK- or US account without any additional fees.

Yes it is possible to pay a deposit or to pay in terms. Contact us to discuss the possibilities.

For most tours we will send the travel documents minimum 1 month in advanced.

For custom made trips and complete round trips it is best to book at least 2 to 3 months in advanced. 

Yes it is possible to book for someone else. Please fill in the details in the booking information based on the person who will actually go.

Can I change the date of a tour or activity?

We work with various organizations and local guides. This depends on what the possibilities are for each tour and how far you indicate it in advance. It is best to contact us directly about the possibilities.

Changing a name is often not a problem, unless your tour includes a flight. For the number of people it is best to contact us.

It is certainly possible to cancel tours and activities. The cancellation conditions may vary per tour, so check the conditions per tour. Keep in minds that some domestic flights part of a tour are non refundable.

About Vietnam

Yes, you need a visa for Vietnam at all times. You can arrange an e-visa or a visa on arrival.

Local Vietnam

Local Vietnam is a local company based in Ho Chi Minh City – Vietnam.

Local Vietnam specializes in Vietnam. We are a locally based company in Vietnam with a team consisting of a Vietnamese travel blogger and travelers living in Vietnam. As a result, we have more knowledge than any other foreign based company that offers trips to Vietnam. We are specialized in local experiences and tours to unspoiled nature, with an eye on sustainability.